In Part I of this series, "Setting the Trap," we looked at a real example of a company that fell for the interview trap, not once, but twice! What fundamental error did the CEO make? She agreed to do taped interviews. By providing 20 or 30 minutes of dialogue for the producers to slice and dice according their agendas, she just gave them more rope to hang her. As a long-time veteran of national TV news revealed, “If we are going to go to the trouble and expense of taping and editing an interview to fit into a news story, it’s because we’ve already determined what the story is going to be and we’re just looking for quotes – or pieces of quotes – to support it.”
Your organization is in full crisis management mode. Armed with legal counsel and a communications strategy, it's time for your CEO to speak to the media. During a taped TV news interview, she hits all the right notes - staying on message, bridging to key points and projecting a calm, but concerned, demeanor. You and your staff rejoice - crisis controlled!
Your website is the online hub of your business where people come to learn, to engage, and ultimately, to make a purchase or a donation or to join a cause. It's also your "digital workforce," driving traffic and converting visitors. A successful website relies on a complex ecosystem, where the performance of each individual element impacts the health of the whole.
Does your association’s website resemble an old house to which many rooms and closets have been added and others are collecting dust? Does it scream to your members “We don’t care if it’s easy or a pleasure to visit?” Does the site never come up in searches of information you host? Is it difficult to update so it’s underutilized by the rest of the staff? Are you taking way too many phone calls from members for information that could easily be on the web?
Videos help humanize industries; they turn complex issues into compelling stories; they inspire action and they create community. That’s why nearly half of all associations have integrated videos into their communications strategies and 24% are planning on doing so shortly, according to one study.
Videos will constitute 82% of all consumer internet traffic by 2019, according to the Cisco Visual Networking Index. For associations, they will be especially effective for accessing younger audiences - tomorrow’s members and industry leaders -- who spend about 1 hour 45 minutes daily watching online video content on connected devices.
Influencer marketing, the strategy employed by organizations to cultivate relationships with key leaders among unique communities in order to access/influence these audiences, is proving to be a potent marketing tool. Recent research conducted by Twitter confirms this: Brands using influencers on Twitter have been able to enhance user engagement (in terms of shares, comments and recommendations) by almost five times!
Millennials (those born between 1980 and 2000) are the largest generation in the U.S. and will represent 50% of the workforce by 2020, according to a recent report published in Forbes. Today’s aspiring professionals will be future industry leaders and policy makers, and associations stand to gain immensely by having them on board.
In any public or interpersonal interaction, first impressions are lasting impressions. But looking presentable becomes even more important when you are representing your company or organization before millions of viewers on TV. So, even though you may have deep knowledge of the subject and a powerful message to share, the very first thing that will catch your viewers’ attention will be your appearance.
Fortunately, if you can remember this one overriding principle, your on-air attire angst is sure to diminish: it’s far more important that the audience remembers what you said, not what you wore.
So, maybe you get that inbound marketing is the most efficient and cost-effective method for generating qualified leads to meet your business or organization's growth goals, but you' re still uncertain that it will work for your organization. Or, perhaps you're ready to add inbound to your marketing mix, but you're a little unsure of how to put it all together with a strategic plan. Inbound marketing can seem, at times, to be complex and a bit overwhelming, so it's critical that you carefully assess your readiness to support it before you make the human and financial resource investment -- then build it within a strategically defined framework that aligns all activities towards measurable succcess.
Personalized content is a great way for associations to attract new members and to engage/retain existing members. A 2016 Memberwise report, based on feedback from 357 association directors, stated membership engagement as their top challenge and focus area for 2016 and beyond. 75% of them find personalized content especially instrumental in acquiring members.
Associations have remarkable content resources that can be leveraged skillfully through creative marketing strategies. But, the burning question is how to create, distribute and promote personalized content without spending huge amounts or totally overhauling existing processes?